Yasmeen Noor
Business and support contact
Service provider: Yasmeen Energy
Trading name: Yasmeen Energy
Support email: yasmeen@yasmeenenergy.com
Country: New Zealand
Terms of service
These terms apply to purchases from Yasmeen Energy, trading as Yasmeen Noor. By placing an order, you confirm you are at least 18 and have reviewed the description, price, delivery details and these terms.
What the service is
Services are for spiritual growth, personal reflection and entertainment. They are not medical, psychological, legal or financial advice, and are not a substitute for qualified professional support. No particular result is promised; individual experiences vary.
Orders and delivery
After checkout, we send an order confirmation to the email address you provide. If details are needed to prepare your order, delivery timing begins once those details arrive. The product page states the expected delivery window. Please contact us if a delivery is delayed or an email is missing.
Price and payment
The amount and any optional add-ons are shown before you submit an order. Add-ons are optional. Review your order and deselect any you do not want before payment. Payment is a one-time charge unless the checkout clearly says otherwise. Payments are processed by Whop. Your payment receipt and statement details are provided during checkout.
Contact and complaints
For order questions, concerns or complaints, email yasmeen@yasmeenenergy.com and include your order reference. We will review the issue and respond within a reasonable time.
Consumer rights
Nothing in these terms excludes rights or remedies that cannot legally be excluded under the laws that apply to your purchase.
Refund and cancellation policy
4.2 30-Day Satisfaction Guarantee
We stand behind our Services with a 30-day satisfaction guarantee. If you are not completely satisfied with your reading or Service:
- Contact us at yasmeen@yasmeenenergy.com within 30 days of delivery.
- We will work with you to address your concerns.
- We may offer additional guidance, clarification, or a supplementary reading.
- If we cannot resolve your concern, we may offer a partial or full refund at our discretion.
4.3 Refund Conditions
A request under this satisfaction guarantee may be declined where:
- It is made more than 30 days after delivery.
- The Service has been fully delivered and consumed.
- You have violated these Terms.
- Multiple refund requests indicate abuse of the guarantee.
These conditions apply only to the satisfaction guarantee and only to the extent permitted by law. They do not exclude or limit any rights or remedies available under the New Zealand Consumer Guarantees Act or other applicable law. If a refund is approved, it will be returned to the original payment method; processing times depend on the payment provider and bank.