Yasmeen Noor
Business and support contact
Service provider: Yasmeen Energy
Trading name: Yasmeen Energy
Support email: yasmeen@yasmeenenergy.com
Country: New Zealand
Refund and cancellation policy
4.2 30-Day Satisfaction Guarantee
We stand behind our Services with a 30-day satisfaction guarantee. If you are not completely satisfied with your reading or Service:
- Contact us at yasmeen@yasmeenenergy.com within 30 days of delivery.
- We will work with you to address your concerns.
- We may offer additional guidance, clarification, or a supplementary reading.
- If we cannot resolve your concern, we may offer a partial or full refund at our discretion.
4.3 Refund Conditions
A request under this satisfaction guarantee may be declined where:
- It is made more than 30 days after delivery.
- The Service has been fully delivered and consumed.
- You have violated these Terms.
- Multiple refund requests indicate abuse of the guarantee.
These conditions apply only to the satisfaction guarantee and only to the extent permitted by law. They do not exclude or limit any rights or remedies available under the New Zealand Consumer Guarantees Act or other applicable law. If a refund is approved, it will be returned to the original payment method; processing times depend on the payment provider and bank.